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FAQ

Products

What does a supplement do?

A dietary supplement is designed to complement one's diet by providing additional nutrients, such as vitamins, minerals, amino acids, or herbal extracts. These supplements aim to support overall health and well-being by addressing specific nutritional needs or deficiencies. They come in various forms, including pills, capsules, powders, gummies, and liquids, making it convenient for individuals to enhance their diet and address various health concerns, often under the guidance of a healthcare professional.

How do I know which product is right for me?

For us to answer this in the best possible way, we'd love to understand a little more about you and what you're looking to gain with our supplements. Please take a few minutes to read through the following information so you’ll be better informed to place a well-suited order:

  • Are you looking for cognitive support, something to help with focus or energy? If so, Click Here to learn more about our ‘Level Up’ Supplement.
  • Do you feel occasional stress and looking for support in that area? If so, Click Here to learn more about our ‘Chillax’ Supplement.
  • Are you curious about a product that promotes a good night and possible improvement of your sleep? If so, Click Here to learn more about our ‘Do Not Disturb’ supplement.
  • Are you in need of liver support and hydration or just curious about what such an ingredient might look like? If so, Click Here to learn more about our ‘Pour Decisions’ supplement.

Any feedback or ideas for future products and supplements we may add to our arsenal? Let us know here, we love to create products with you in mind!

If you are currently taking medication and/or have been diagnosed with something, please speak with a doctor before using Life Happns Supplements.

What types of supplements do you offer?

All supplements that are sold on LifeHappns.com are intended for healthy adults (ages 18+) to be used alongside a healthy lifestyle. If looking to begin a new supplementation routine, we strongly suggest consulting with your healthcare provider before completing a purchase to ensure the formula(s) will be a fit for your individual needs.

Our product line is large and ranges in many areas of interest:

Each formula and product mentioned above will include a suggested serving size. Do not exceed the suggested serving size within 24 hours. Please do not take it if you are pregnant or have any other health concerns that may counteract our listed ingredients. Please discontinue using if you experience any discomfort or if you feel that this product is not for you. Also, we would love to hear from you if something isn't right for you, please let us know!

Life Happns products have been designed to work together, so there is no concern with taking more than one product line simultaneously. However we cannot speak to other brands or medications that you may currently be taking. If already routinely using supplements or medications, please speak to your healthcare provider before bringing new products like ours into your routine. 

If you feel like you are experiencing a real-life medical emergency, immediately stop reading this and call 9-11 or contact a medical professional. The information on Life Happns website is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. All content, including text, graphics, images, videos, and information, contained here is for general information purposes only and does not replace an appointment with your doctor.

What sets your brand’s supplements apart from others on the market?

At Life Happns, we redefine the journey to wellness through our unwavering commitment to excellence and integrity. Rooted in transparency, our formulations are crafted with meticulously sourced clean ingredients, each chosen with a definitive purpose and backed by extensive research. Our team isn't just any team; it's a collaboration of experts including doctors, nutritionists, and wellness pioneers, all dedicated to your health empowerment.

But we go beyond just quality ingredients and expert formulation – we deliver solutions. Our supplements are meticulously designed not just to supplement your life but to tackle specific health concerns promptly, giving you the immediate relief and lasting wellness you seek.

Life Happns stands out not just for what we offer but how we offer it — with the honesty, quality, and efficacy that you deserve. We don't believe in one-size-fits-all; we believe in wellness designed for you because we understand that life happens — and we're here to ensure you're well-prepared for it.

How are your supplements sourced and manufactured?

Life Happns supplements are proudly manufactured in the USA, adhering to stringent quality standards and regulations to ensure the utmost safety and efficacy. We source our ingredients from all over the world, meticulously selecting only the best components to craft products that promote well-being and meet the expectations of our valued customers.

Are your products third-party tested for quality and purity?

Absolutely! We prioritize quality and purity. All of our ingredients undergo rigorous testing to ensure they match the Certificate of Authorization and specifications. We believe in complete transparency and accountability when it comes to the safety and efficacy of our products, giving our customers the confidence they deserve in what they consume.

Do your products have any certifications (organic, non-GMO, etc.)?

Our commitment to product excellence extends to certifications as well. All of our supplements are proudly non-GMO, gluten-free, and suitable for vegans. We also provide a clear allergen statement on our website to ensure the safety of those with sensitivities. Additionally, some of our supplements feature organic ingredients, aligning with our dedication to quality and responsible sourcing.

Allergen Statement: Manufactured in a facility and equipment that handles: eggs, wheat, milk, tree nuts, peanuts, soybeans, crustacean shellfish, and fish. Please see individual products for full specific ingredient list.

Usage & Effects

How should I start taking the supplements?

For us to answer this in the best possible way, we'd love to understand a little more about you and what you're looking to gain with our supplements. Please take a few minutes to read through the following information so you’ll be better informed to place a well-suited order:

  • Are you looking for cognitive support, something to help with focus or energy? If so, Click Here to learn more about our ‘Level Up’ Supplement.
  • Do you feel occasional stress and looking for support in that area? If so, Click Here to learn more about our ‘Chillax’ Supplement.
  • Are you curious about a product that promotes a good night and possible improvement of your sleep? If so, Click Here to learn more about our ‘Do Not Disturb’ supplement.
  • Are you in need of liver support and hydration or just curious about what such an ingredient might look like? If so, Click Here to learn more about our ‘Pour Decisions’ supplement.

Any feedback or ideas for future products and supplements we may add to our arsenal? Let us know here, we love to create products with you in mind!

If you are currently taking medication and/or have been diagnosed with something, please speak with a doctor before using Life Happns Supplements.

Why are your supplements as needed instead of daily use?

Our supplements are designed to be taken as-needed rather than daily because we believe in individualized wellness and combatting occasional life issues. Every person's needs and circumstances can vary, and we want to provide the flexibility for our customers to address their specific health concerns effectively. This approach allows users to tailor their supplement intake to their unique requirements, ensuring they receive the right support when they need it most, without unnecessary daily consumption.

What are the recommended usage and dosage for each of your supplements?

The recommended dosage for our supplements can vary by product, and we encourage our customers to refer to the individual recommendations provided on each product's packaging or label. It's important to note that, before starting any new supplement regimen, it's advisable to consult with a healthcare professional, especially if you are pregnant, nursing, taking medication, or have an underlying medical condition. Our products are not recommended for children. Additionally, it's essential to be aware that these statements have not been evaluated by the Food and Drug Administration (FDA). These products are not to diagnose, treat, cure or prevent any disease. Individual responses to supplements may vary.

  • Level Up - Adults take 2-3 capsules daily or as needed, not to exceed 3 capsules in a 24-hour period.
  • Do Not Disturb - Adults take 2 capsules as needed, do not exceed 4 capsules in a 24-hour period. 
  • Chillax -  Adults take 2 capsules up to 3 times daily or as needed, do not exceed 6 capsules in a 24-hour period.
  • Pour Decisions - Adults take 2 capsules up to 3 times daily or as needed, do not exceed 6 capsules in a 24-hour period.

How long does it take to notice the effects of the supplements?

In general, many individuals begin to notice the effects of our supplements within 30 to 60 minutes after consumption. However, it's important to remember that the onset of effects can vary from person to person, depending on factors like metabolism and individual sensitivities. We recommend allowing some time for the supplement to take full effect before making any adjustments to the dosage.

Can your supplements be taken with medications or other supplements?

We always recommend discussing the use of our supplements with your healthcare provider, especially if you are taking other medications or considering additional supplements. Your healthcare provider is best equipped to offer personalized guidance, ensuring that there are no potential interactions or adverse effects when combining our products with other substances. Your health and well-being are our top priority, and consulting with a healthcare professional can help make informed decisions about supplement use.

I have a difficult time swallowing pills, can I open up the capsules and take them as a powder?

We understand that some individuals may have difficulty swallowing pills. While it's generally safe to open up our capsules and consume the contents as a powder, we recommend checking the specific product's label or consulting with your healthcare provider for guidance. Some supplements may have extended-release or enteric-coated formulations that should not be opened. It's important to ensure that altering the form of the supplement will not affect its effectiveness or safety. Your health and comfort are important to us, so please seek personalized advice to make the best choice for your needs.

Can I take these products with food or does it need to be on an empty stomach?

The ability to take our supplement products with or without food can vary based on the specific product. Generally, all of our products are consumable with or without food but we recommend referring to the product's label or packaging for guidance on whether it's best taken with food or on an empty stomach. Additionally, consulting with your healthcare provider can provide personalized advice to ensure you're optimizing the benefits of the supplement while accommodating your dietary preferences and any potential interactions with food. Your well-being is our priority, and we want to make sure you're taking our products in the way that best suits your needs.

Can I take these products with coffee or energy drinks?

Certainly, you can take some of our products with coffee or energy drinks, but it's essential to be mindful of overall caffeine intake. Some of our products already contain caffeine, and overconsumption should be avoided to prevent potential side effects. Additionally, we offer sleep products designed to promote relaxation and restful sleep, and consuming caffeine alongside them may counteract their effects. It's always wise to consider the purpose of the product and how it aligns with your current dietary choices and caffeine consumption. Additionally, consulting with your healthcare provider can provide personalized advice to ensure you're optimizing the benefits of the supplement while accommodating your dietary preferences and any potential interactions with other food and beverages. Your well-being is our priority, and we want to make sure you're taking our products in the way that best suits your needs.

Science & Research

What scientific research supports the use of these supplements?

Scientific research plays a pivotal role in supporting the use of our supplements. Our products are crafted with ingredients that have been extensively studied and documented for their health benefits. These ingredients have been the subject of numerous research papers, clinical studies, and publications, providing a strong scientific foundation for the effectiveness of our supplements. We are committed to offering our customers products that are not only safe but also backed by credible scientific research, ensuring that their health and well-being are our top priorities.

If you want to see more information on our ingredients check out The Proof.

If you want to see more information on our ingredients please see individual product pages and their supporting research.

How do you ensure the efficacy of your supplements?

We ensure the efficacy of our supplements through a rigorous quality control process. Our commitment to excellence begins with sourcing high-quality ingredients and continues with strict adherence to manufacturing and safety standards. We conduct thorough testing to verify the potency and purity of each product, ensuring that it meets our stringent quality criteria. Additionally, we prioritize transparency, providing our customers with detailed information about the product's composition and recommended use. This commitment to quality and safety allows us to deliver supplements that are not only effective but also trustworthy, providing peace of mind to our valued customers.

Are your formulations based on clinical research?

Certainly, we can provide references to studies about the main ingredients in our supplements. We believe in the importance of transparency and encourage our customers to reach out to our customer support team for specific references to the studies that support the use and benefits of the ingredients in our products. We are committed to ensuring that our customers have access to the information they need to make informed decisions about their health and well-being.

Ordering & Shipping

How can I place an order?

Placing an order for our supplements is a straightforward process. You can visit our website LifeHappns.com or other online stores such as our Amazon Storefront, where you'll find a user-friendly interface that allows you to browse our product offerings. Once you've selected the supplements you wish to purchase, simply add them to your cart and proceed to the checkout. At checkout, you'll be guided through the necessary steps to finalize your order, including providing your shipping information and payment details. If you encounter any difficulties, our customer support team is available to assist you with the ordering process, ensuring a smooth and convenient experience. We are dedicated to making it easy for our customers to access our products and support their health and well-being.

What payment methods do you accept?

We offer a variety of convenient payment methods to accommodate our customers. You can complete your purchase using major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we often accept secure online payment options, such as PayPal, for added flexibility. Our aim is to provide our customers with a seamless and secure shopping experience, and we continually work to expand our payment options to suit your preferences. If you have specific questions about payment methods, our customer support team is here to assist you. Your satisfaction and convenience are important to us, and we strive to make your purchasing experience as hassle-free as possible.

Do you ship internationally?

While we do not currently ship internationally outside of the U.S., we have ambitious plans to expand our shipping services beyond our current regions. Our goal is to offer international shipping by the first quarter of 2024, enabling customers from around the world to access our quality supplements. We're committed to making our products available to a global audience, and we're working diligently to fulfill this objective. Your support and patience are greatly appreciated as we continue to grow and evolve our services.

How long does shipping take?

The shipping duration can vary depending on several factors, including your location, shipping method, and any local customs or import processes. We aim to process and dispatch orders promptly, typically within 1-2 business days after order placement. Once shipped, domestic orders within the United States often arrive within 3-7 business days. For international orders, the shipping time may extend to 7-21 business days. Please note that these are general estimates, and actual delivery times may vary. Please refer to your individual confirmation email and tracking information. We do our best to provide you with a reliable and efficient shipping experience, and you'll receive tracking information to monitor the progress of your order.

If you have any additional or specific questions about your product shipment please reach out to our customer support team they are happy to help you out.

Can I track my order?

Yes, you can easily track your order. Once your order is processed and shipped, you'll receive a tracking number and instructions on how to monitor the progress of your delivery. This allows you to stay informed about the status of your order and estimate when it will arrive. We aim to provide a transparent and convenient shopping experience, and order tracking is an essential part of that commitment. If you have any additional or specific questions about your product shipment please reach out to our customer support team they are happy to help you out.

Returns & Refunds

What is your return policy?

Our return policy is designed to ensure customer satisfaction. We offer a 30-day window within which products can be refunded. If you are not completely satisfied with your purchase, you may initiate a return within 30 days of receiving the product. To process a return, please reach out to our customer support team, who will guide you through the necessary steps. Once your return is received and approved, we will initiate the refund process. We are committed to making your shopping experience risk-free and providing you with products that meet your expectations. Returning supplements must be at least half full to qualify for a full product refund. Anything less may qualify for store credit at Life Happn's discretion when received.

Please contact customer service prior to sending any product back for a return, replacement, or exchange by using our Refund Request Form. With your request, please include some additional feedback regarding the item so we fully understand why it wasn’t a fit for you. Don’t be shy; your experience and privacy are important to us!

Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.

If the original purchase was made with one of our retailers such as Amazon, please direct all refund and return requests their way and they will be able to assist you further.

How do I return a product?

Returning a product is a straightforward process. If you wish to initiate a return, please contact our customer support team, who will guide you through the necessary steps. They will provide you with return instructions and assist in ensuring a smooth and efficient return process.

Our return policy is designed to ensure customer satisfaction. We offer a 30-day window within which products can be refunded. If you are not completely satisfied with your purchase, you may initiate a return within 30 days of receiving the product. To process a return, please reach out to our customer support team, who will guide you through the necessary steps. Once your return is received and approved, we will initiate the refund process. We are committed to making your shopping experience risk-free and providing you with products that meet your expectations. Returning supplements must be at least half full to qualify for a full product refund. Anything less may qualify for store credit at Life Happn's discretion when received.

Please contact customer service prior to sending any product back for a return, replacement, or exchange by using our Refund Request Form. With your request, please include some additional feedback regarding the item so we fully understand why it wasn’t a fit for you. Don’t be shy; your experience and privacy are important to us!

Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.

If the original purchase was made with one of our retailers such as Amazon, please direct all refund and return requests their way and they will be able to assist you further.

Is there a money back guarantee?

Yes, we offer a money-back guarantee to provide our customers with confidence and peace of mind. Our customer support team will assist you in the return process, and once approved, a refund will be issued. We stand by the quality and effectiveness of our products, and our money-back guarantee reflects our commitment to your satisfaction. Your trust in our brand is important to us, and we aim to make your experience risk-free and positive. Our return policy is designed to ensure customer satisfaction. We offer a 30-day window within which products can be refunded. If you are not completely satisfied with your purchase, you may initiate a return within 30 days of receiving the product. To process a return, please reach out to our customer support team, who will guide you through the necessary steps. Once your return is received and approved, we will initiate the refund process. We are committed to making your shopping experience risk-free and providing you with products that meet your expectations. Returning supplements must be at least half full to qualify for a full product refund. Anything less may qualify for store credit at Life Happn's discretion when received.

Please contact customer service prior to sending any product back for a return, replacement, or exchange by using our Refund Request Form. With your request, please include some additional feedback regarding the item so we fully understand why it wasn’t a fit for you. Don’t be shy; your experience and privacy are important to us!

Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer. 

If the original purchase was made with one of our retailers such as Amazon, please direct all refund and return requests their way and they will be able to assist you further.

How long does the refund process take?

The refund process typically takes a few business days to complete once your returned product is received and approved. After our team reviews and approves your return, the refund will be initiated. However, the exact timeframe can vary depending on your payment method and financial institution. We strive to process refunds as swiftly as possible to ensure your satisfaction. Rest assured, we are dedicated to making the refund process as efficient and transparent as we can for our valued customers.

Please contact customer service prior to sending any product back for a return, replacement, or exchange by using our Refund Request Form. With your request, please include some additional feedback regarding the item so we fully understand why it wasn’t a fit for you. Your experience and privacy are important to us!

Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.

If the original purchase was made with one of our retailers such as Amazon, please direct all refund and return requests their way and they will be able to assist you further.

Safety & Regulations

Are your supplements regulated by any government agency (i.e. FDA)?

Our products undergo rigorous third-party testing to ensure their quality, safety, and compliance with regulatory standards. While dietary supplements are not directly regulated by government agencies like the FDA, we take quality control very seriously. Third-party testing provides an additional layer of assurance, verifying the potency and purity of our supplements. This commitment to quality and transparency reflects our dedication to delivering products that meet the highest standards and ensuring customer trust and satisfaction.

Life Happns supplements are manufactured in compliance with the FDA's Good Manufacturing Practices (GMP) guidelines to ensure product quality and safety. While the FDA does not pre-approve dietary supplements, they do monitor and regulate supplement manufacturing practices. Rest assured, our supplements are produced with the utmost care and attention to quality, and we are committed to delivering safe and effective products that meet the high standards expected by our customers.

It's important to note that the statement: "*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease" is included on our products to comply with regulatory guidelines. This statement reflects that our supplements are intended to support general health and well-being and are not intended to replace medical treatments or medications. We are committed to providing safe and effective products, and we adhere to strict quality and safety standards to ensure our customers can trust the supplements they choose.

How do you ensure the safety of your supplements?

The safety of our supplements is our top priority. We begin by sourcing high-quality ingredients from reputable suppliers. Our manufacturing facilities adhere to the FDA's Good Manufacturing Practices (GMP) guidelines, ensuring the highest standards of cleanliness and quality control. Additionally, our products undergo thorough testing, including third-party verification, to confirm their potency and purity. We also maintain detailed records of each batch produced, allowing for traceability and quality assurance. Our commitment to safety is unwavering, and we aim to provide our customers with supplements they can trust and rely on for their well-being. Remember, it's always a good practice to talk to your healthcare provider before starting any new supplement regimen to ensure it aligns with your specific health needs and goals.

Are your supplements safe for children, pregnant or breastfeeding individuals?

Our supplements are not recommended for children, pregnant individuals, or those who are breastfeeding, unless explicitly stated otherwise on a product designed for those specific purposes. These groups have unique nutritional needs, and it's essential to consult with a healthcare provider to determine safe and appropriate supplementation during these periods. We prioritize the health and well-being of all our customers and encourage open communication with healthcare professionals to ensure the best decisions for individual circumstances.

Customer Service & Support

How can I contact customer service if I have a question or issue?

Contacting our customer service is easy and convenient. You can reach out to our dedicated customer support team through the provided contact information on our website here or within your order details. Whether you have questions, concerns, or require assistance with any issues, our team is here to help. We value our customers and are committed to providing excellent service and support, ensuring your experience with our products is smooth and satisfactory.

What hours is customer service available?

Our customer service team is available during regular business hours, which typically span from 9 AM to 5 PM, Monday through Friday. We are committed to providing you with timely and responsive assistance during these hours. If you have inquiries or need assistance outside of these hours, you can still reach out to us, and we will address your concerns as soon as possible on the next business day. Your satisfaction and convenience are our priorities, and we aim to offer support that aligns with your needs.

If you wish to contact customer service directly please click here.

Do you have a newsletter or subscription service for updates and promotions?

Yes, we offer a newsletter and text (SMS) subscription service to keep our customers informed about product updates, exclusive offers and other cool stuff. You can subscribe through our website to receive regular updates directly in your email inbox or to your phone via text message. This is an excellent way to stay up-to-date with our latest offerings, health tips, and special discounts. We value our customers' engagement and aim to provide valuable content and opportunities through our newsletter and subscription service.

How do I leave feedback or a review?

We greatly value your feedback and encourage you to leave reviews here or share your thoughts via our contact form. You can typically leave feedback or reviews on our product pages on our website or directly on our other verified shopping platforms such as Amazon. We appreciate you taking the time to share your experiences and insights with others. Your feedback helps us understand your needs better and continuously improve our products and services. We appreciate your input and look forward to hearing from you. Your opinions play a crucial role in our commitment to providing the best products and support.